Website Care Plans

Gain peace of mind with Clarity as your website partner.

Focus on the work YOU need to do.

And we’ll focus on making sure your website is doing what it needs to do.

Icon of laptop with heart monitor symbol on screen to show website care and maintenance.

Fuel your website's growth.

Why choose a Website Care Plan? Consider your website as a thriving plant that craves attention. It thrives when regularly tended to and updated.

Without this care, your once-vibrant digital ‘plant’ wilts or worse – withers away. It loses its connection with your audience, making it harder for customers to locate you. Sometimes it stops working for them entirely. At the same time, search engines stop recommending your site. 

Solution: Our Website Care Plans.

The Benefits of Maintenance

We’re all about empowering our clients to have functional, findable websites. Why rely on us for maintenance? Simple. We’re here to empower you with seamlessly operational and discoverable websites, even when you lack the time or technical expertise in-house.

Runs - and stays - fast

Our team constantly monitors performance, swiftly addressing any issues to ensure your site remains fast and responsive.

Security at the forefront

Let’s face it, there are no guarantees, but keeping your software up-to-date drastically minimizes security risks for your website.

Backup safety net

We’ve got your back with both on-site and off-site backups. When the unexpected occurs, we swiftly restore your site to keep your business running smoothly without starting from scratch.

Always fresh and updated

Continuous monitoring and updates ensure your website not only looks fresh but stays current with the latest trends and advancements.

Earn search engine approval

Search engines favor exceptional user experiences. Our meticulous care and maintenance elevate your site’s user experience, which is the key to good search engine results.

Support & expertise in your back pocket

Consider us your in-house support without the hassle of maintaining an in-house team.

What's Included?

Our Website Care Plans give you access to a dedicated team of support experts. Your site has priority support, ongoing expertise, and maintenance so it can stay fast, accessible, and user-friendly.

Every Care Plan comes with the following features:

  • Monthly performance reports to keep you informed
  • Regular WordPress updates for security and functionality
  • Regular backups for peace of mind
  • Access to our expert support hours when needed

Website management includes both front-end work (content editing), and back-end work (the technology that runs your website). *Additional fees may apply for troubleshooting issues.

1. Front End Work: Content Editing

These are tasks that affect the public, visible end of your website. Most business owners think of website maintenance as adding or editing this type of content.

Your Website Care Plan can include tasks such as:

2. Back End Work

Your website’s ‘back end’ handles all the technical aspects. It’s where the important work gets done, and it’s crucial to keep these tasks updated. Even small technical issues can snowball into major problems fast!

This work directly impacts your users’ experience, often in ways website owners might overlook. It involves the software that keeps everything running smoothly.

What Clients Say

I’m very grateful for your fast response. We are doing a lot of reach outs right now to invite our best contacts to our book launch celebration. This book is our biggest investment and business development and the website is crucial to that. We are so glad that it is in good hands! Yours!
Altus Growth Partners logo
Pam Fox Rollin
Altus Growth Partners
Our website was very stressful and difficult for our whole board of directors to deal with. I'm not very computer-y myself, and I used to lose sleep worrying about how we were going to deal with the website. Now that we have Clarity looking after it for us, we don't even have to think about it.
Adrienne Wood
Windsor Township Business Association
We’re a small team providing specialized services, so I don’t have the time to manage the website myself. Having it was actually more of a chore than anything else... I can rely on Clarity Web Design Studio and their expertise to handle any questions I have.
Maureen Perry
Owner, Recovered Treasures Furniture Restoration

Website Care Plans

Websites not built by Clarity Web Design Studio or older than 2 years must have a technical assessment completed prior to signing up for a care plan. Please Request an Evaluation.

Essentials

$80/month

Just the basics.

Essential security patches

Software updates

Regular backups

Plus

$260/month

All of Essentials, plus:

Up to two 15-minute support tasks* per month

Accessibility assessment

Pro plugin licenses

*Support tasks include website questions, content updates, troubleshooting and fixes.

Advantage

$395/month

Hands-free management

Up to four 15-minute support tasks* per month

Accessibility assessment and improvements

Regular site audits

Custom analytics dashboard

*Support tasks include website questions, content updates, troubleshooting and fixes.

Elevate

$825+

Exclusive benefits

SEO monitoring and recommendations

Customizable plan starting at $825 per month

All plans include monthly website maintenance, monitoring and software updates. All Care Plan clients are eligible for our VIP Design Days. If any fixes, edits or troubleshooting are required due to these updates this is not included in the plan (unless you have allocated support hours available), otherwise it will be charged at our hourly agency rate. Monthly and annual payment plans are available. All plans require an annual commitment. Website optimization is completed at time of migration to our Care Plan. If additional optimization is required over time this will be completed within your monthly support time or billed as a separate project if required. Malware, spam or malicious code removal is available for an additional charge and is not included in your Care Plan. Website must be hosted with one of our preferred website hosting partners. 

Additional Services

$2695+

VIP Design Days

Schedule a Day for Comprehensive Website Upgrades!

Reserve a day for our expert team to make substantial enhancements to your website. This may involve tasks such as adding new pages, creating forms, integrating new third-party applications, revamping the website’s appearance, conducting SEO and UX audits, and more.

This service is available for Website Care Plan clients only.

FAQ

Do you maintain websites that you didn’t design and develop?

Yes, we can maintain your website even if we didn’t initially design or develop it.

Before we commit to your site, we’ll perform a technical audit and assessment of the existing design and development to ensure we can maintain it appropriately. Please send us a request to get started.

I’m not on WordPress. Can I still sign up?

Our Website Care Plans apply to WordPress clients only. Shopify clients can contact us directly to discuss customized options.

How do I use my monthly time?

We will help you decide what tasks to prioritize so you get the most out of your monthly hours.

Monthly hours give you the flexibility to focus on a variety of tasks, including:
– Site tweaks
– Development
– Optimization
– Strategy
– Planning 

On our Advantage and Elevate Care Plans, you can access priority support for accessibility improvement and search engine optimization (SEO).

All we need is a 30-day notice via email to switch your site from one plan to another.

Can I upgrade or downgrade from one Care Plan to another?

You bet! You can upgrade or downgrade from one Website Care Plan to another as your business needs change. 

All we need is a 30-day notice via email to switch your site from one plan to another.

Do you include backups?

We back up your site regularly and store backups on and off-site for up to 90 days, so we can get you back up and running as quickly as possible if something happens.

What if my site has been hacked?

If you’ve already noticed a problem and you’re not on one of our Care Plans, get in touch with your service provider FIRST, and don’t put it off. The longer you wait, the more likely your website will be flagged by search engines, and it will be even harder to get back online. If you are already one of our Care Plan clients, we can help with this.

My website needs an overhaul, is that covered by my Care Plan?

Major rework such as an overhaul includes any work that impacts more than 30% of a page, restructures the sitemap or significantly changes the user navigation of your website. It is not covered by our maintenance plan.

Clients on one of our Care Plans are eligible for our VIP Design Days. If you are not on a Care Plan, you can contact us for a consultation or check out our Website Rejuvenation service.

Does the monthly fee include hosting?

Essentials and Plus Care Plans do not include hosting. Advantage and Elevate Care Plans include annual web hosting.

Can you help with my email?

We are not an IT help desk but if we can help, we will. If you need assistance with email configuration, we may be able to help with this. 

Do you offer a guarantee?

As with any technology, we cannot guarantee a problem-free website. We want to help and support you throughout your business career, so we do our best to ensure that what you have is working as expected. And we keep reliable backups in case they’re needed.

How does my Website Care Plan improve accessibility?

If you’re on our Advantage or Elevate Care Plans, we can dedicate time to check, fix, and enhance accessibility. We test your site, sort out issues, and focus on what needs fixing first to boost accessibility. Better accessibility means better user experience, or UX, and that is something we all want online.

How do I cancel my Website Care Plan?

You can cancel anytime by emailing hello@claritywebdesign.ca. 

Don't let your website fade into oblivion.

Keep your website happy, and your visitors and search engines will be happy too.

Scroll to Top

Grab our WordPress Workbook

Download your copy now.